EglinLife Mobile Messaging | Powered by Trumpia
Mobile Text Summary Terms & Conditions: Our mobile text messages are intended for recipients over the age of 13 and are delivered via toll free number (883-66-96377). Customers may receive between 4 to 8 messages per month (or more in the case of emergency communications deemed necessary by Eglin AFB leadership). Message & data rates may apply. This service is available for subscribers on most major Wireless carriers in the US. Many international carriers are also supported. Your phone must have text messaging capability. Trumpia and Wireless carriers are not liable for delayed or undelivered messages. For help in the US, text "HELP" to the number you received messages from. You may also email support@trumpia.com. You may stop receiving mobile messages at any time by texting the word "STOP" to the number you received messages from in the US. You can also call the unsubscribe hotline by dialing 1-866-866-0009.
NOTE: The Trumpia service is not intended for children under 13, and Trumpia does not knowingly collect information from children under the age of 13.
Information Collection
Your contact information (belonging to you, the subscriber) is collected by a Trumpia user on an opt-in basis and can be collected in different ways:
- Trumpia users can collect your first name, last name, phone number, email address and other custom data when you willingly subscribe to and supply that information on the Trumpia user's online sign-up page ("OSP") or other 3rd party form. A verification message will be sent to the email address and/or mobile phone number that you have provided. You must verify each piece of contact information to begin receiving messages via the listed communication channels. If you do not verify the contact information you have provided on the OSP, you will not receive messages from that channel. NOTE: Message and data rates may apply.
- Trumpia users can also collect your mobile number when you text their mobile keyword to the code or number they have registered with Trumpia. Certain SMS text features enable the collection of name, email address, or other customized information by asking you to reply via SMS texts with specific information. NOTE: Message and data rates may apply.
- Trumpia users may have previously collected your contact information on an opt-in basis outside of the Trumpia system. Users are able to import your information into the Trumpia system, but must sign a certification validating that your contact information was collected with your express permission and that you have consented to receive messages from the user.
All subscribers have the ability to unsubscribe at any time. To unsubscribe for:
- Email: Click the 'Unsubscribe' link located at the bottom of each email.
- Mobile Text from Toll Free Number: Text "STOP" to the number that you do not wish to receive messages from. If you wish to re-optin, text "UNSTOP" first, followed by the keyword to the toll free number. Message and data rates may apply.
- Mobile Text from Short Code: Text "STOP" to the number that you do not wish to receive messages from. If you wish to re-optin, simply text the keyword again to the short code. Message and data rates may apply.
If you believe that your contact information was collected by a Trumpia user without your consent and would like to report spam, please click here or call 1-866-866-0009. When reporting the offending organization, please include the contact address or number that sent you the spam, the username of the sender, and the message or first few sentences of the message that you consider spam. Trumpia has a no tolerance spam policy.
Your Privacy
Trumpia may use or disclose information about you, including your personal information, under the following circumstances:
- To provide you with products and services you request.
- To anticipate and resolve problems and conflicts with our products and services.
- For verification and authentication purposes in regards to requests or changes of any personal information or related data.
- For other purposes communicated to you at the time you provide or authorize the use of your information.
- To enforce our Terms of Use and Privacy Policy or other legal agreements.
- To outsource any of the tasks referenced in this Terms of Use and Privacy Policy, such as customer service.
- In response to a subpoena, court order, or other legal process.
- To establish or exercise our legal rights or defend against legal claims.
- To share with a company controlled by, or under common control with Trumpia for any purpose permitted by our Terms of Use and Privacy Policy.
- When Trumpia believes such use or disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law.
- In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of Trumpia.